Monitoring and analysis of reports generated by the Mastercard program, identifying non-compliance events.
Identification of the reasons leading to the notification through discovery of the Issuer's processes involved with the notified event.
Creation of an action plan not only to guide the issuer in addressing the root cause of the problem, proposing correction and improvement actions, both operational and systemic, but also to refine the monitoring process.
Functional specification of the necessary adjustments, design and systemic implementation of the solution.